Delivery and Shipping Information - Aquarium Kingdom
Delivery Carrier
We use Australia Post to send our regular and express orders. On the rare occasion, we may use a courier service to deliver bulkier items.
Delivery Costs
Regular Shipping via Australia Post is a flat rate of $8.95 per order - regardless of how many items you order!
Sometimes you need your order in a hurry. We offer Express Shipping which is incredibly fast and easy to use! Just enter your delivery location and we'll calculate the size of your order and tell you how much it will cost to ship quickly!
A quick heads up! Express Post might not always arrive the next day, but it's given priority over Regular Post so it will get to you much faster than regular mail.
Fast Dispatch
We want to make sure you get your order as soon as possible, so we aim to pack it within 24 hours. All orders are dispatched daily from Sydney (Monday through Friday excluding public holidays) so you can get your hands on your new goodies ASAP!
Delivery Times
Once Australia Post has picked up your order, we'll email you with tracking information, so you can keep an eye on your delivery.
You should receive your order within 1-5 days if you're located in a metro area. If you're located in Western Australia or a regional area, it will take a bit more time to reach you, but it's worth the wait!
Sometimes there are unpredictable delays so please allow up to 10 business days for your order to arrive. This can be really frustrating but hopefully it won't take too long.
Customer Pickup
We're sorry, but at this stage we're not able to offer local pick-up. We hope you understand.
Do you deliver to PO Boxes or Parcel Lockers?
We definitely deliver to PO Boxes and Parcel Lockers! We know how important it is for you to get your order securely and quickly, so we make sure that PO Boxes and Parcel Lockers are included in our delivery area.
Why is my quote for Express Shipping so expensive?
Express Post is a great way to get your items to their destination quickly and easily! Prices are based on your location and the weight and size of your items.
Our Express Post calculator is automated, but if you find the cost prohibitive, don't worry! We're always here to help.
Sometimes we can offer alternative freight options or we can try and pack differently to save on space.
Just give us a call on 0492 800 705 or email us at info@aquariumkingdom.com.au and we’ll see what we can do.
Packaging Materials
At our store, we work hard to recycle as many packaging materials as possible. We also reuse materials from deliveries to help reduce waste. Thank you for supporting our efforts to be more green!